Employee Training

We offer several types of training to employers to improve the skills of their workforce. They are described below.   To schedule a meeting to discuss your employee training needs, contact Bobby Williams at 423-317-1069 or or Connie O’Vercum at 423-317-1096 or connie.o’

On-the-job Training.  Do you have an employee that needs training to be able to adequately perform a job?  Are you planning to hire an employee that needs training to fulfill the job requirements?  On-the-job training funded through the Workforce Innovation and Opportunity Act (WIOA) can reimburse employers for up to 50% of the cost of training an employee while completing an approved training plan. The maximum reimbursement for one employee is $2,000.  If you are interested, you can schedule an appointment with a WIOA employer specialist who will make it as easy as possible for you to complete an application, develop a training plan, determine the eligibility of potential trainees, and receive payment at the end of the training period.   Participants must be eligible for WIOA services, need the training, and be retained by the employer after being trained.

Incumbent Worker Training.  The Tennessee Department of Labor and Workforce Development provides funds for incumbent worker training to avert layoffs.  The goal is to retain existing businesses in Tennessee and keep them competitive by improving employee skills.  Employers may be reimbursed for incumbent worker training.  A 50% in-kind or cash match is required for the program.   Training that takes place before the training is approved by the state cannot be reimbursed.  Employers may apply for training provided by public, private, industry or in-house training providers.   Funds are limited and are usually only available for a short time each year.

Customized Training.  Customized training is designed to prepare selected jobseekers who are eligible for WIOA services for employment in your company.  If a participant successfully completes the training, the employer is obligated to hire the individual.  The employer, WIOA staff and a selected training provider work together to design a training program to meet the specific needs of the employer.  The employer selects the individuals who are trained, and pays 50% of the cost of the training.

Career Readiness Certificates.  A Career Readiness Certificate (CRC) provides standardized information about job applicants’ skills in applied mathematics, reading for information, and locating information.   CRC’s are based on the results of ACT’s nationally-recognized WorkKeys tests.  Employers can prefer a CRC if they identify a level (bronze, silver, gold) that corresponds to the level required for a specific job.  Employers may require a CRC if their job has been profiled by a trained WorkKeys profiler.

Jobseekers have an opportunity to complete a CRC as a part of the assessment process at the american job centers.   Sandra Hook can assist jobseekers and employers to schedule CRC’s.  Contact her at 423-317-1079 or